Frequently Asked Questions
Everything you need to know about your MINISFORUM experience.
What is the standard shipping time for orders?
Orders typically ship within 2-3 business days. Delivery times vary by region, generally taking 7-15 business days for international shipping via DHL, FedEx, or UPS.
Do MINISFORUM products come with a warranty?
Yes, all our mini PCs come with a 2-year limited warranty covering hardware defects. Accessories and peripherals are covered by a 1-year warranty.
What is your return policy?
We offer a 30-day window for returns. If you are not satisfied with your purchase, you can return the product in its original packaging for a refund or exchange.
Are import taxes and customs duties included in the price?
Prices generally do not include VAT or import duties. Customers are responsible for customs clearance and any applicable taxes according to their local regulations.
Can I upgrade the RAM and storage on my mini PC?
Most MINISFORUM models are designed with upgradeability in mind, allowing users to easily expand DDR memory and M.2 SSD storage without voiding the warranty.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options depending on your shipping destination.